Shipping
When we ship the products to you, our standard mail service is shipped via the services of the United States Postal Service. We will make your shipment our priority and ship your package out on Mondays through Fridays. Please note that shipments are not sent out on Saturdays, Sundays, or any Holidays.
How long does shipping take?
Your order should be on its way to you within 2 days. Delivery times will vary, based on your destination. All shipping estimated are calculated in business days.
| Region | Typical delivery times |
| United States | 1 - 5 days |
| International | 12 - 20 days |
*Please note that these are estimates and aren't guaranteed. We do not refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact customer care by email.
How much does shipping cost?
US Orders: Free Shipping on all orders $49 or more - $8.95 for orders below $49
International Orders: $39.00
Has your tracking information been in pre-shipment for over four business days?
Please contact us as soon as possible at customercare@stgo.com. There may have been an issue with the pick-up service, which we'll sort out for you.
What about customs fees?
Orders are shipped from the United States so extra duties and taxes may apply to orders shipped internationally. Please note that company is not responsible for and does not refund these costs.